• Shipping & Delivery
• Privacy & Security
• Returns & Replacements
• Ordering
• Payment, Pricing & Promotions
• Viewing Orders
• Updating Account Information

Shipping & Delivery

           

            Shipping & Delivery: United States Only.

            Continental U.S. - Lower 48 States

            Allow 2-3 business days for your order to be processed.

            Ground shipping can take up to 10 business days to arrive, Express services

            is available upon request.
            Please call us toll free at 877-472-3876 for best rates.

            The price for shipping quoted does not include shipping Insurance, Shipping

            Insurance is an option offered by the shipping carrier which protects the

            recipient of any loss or damages while in transit.
            If shipping insurance is not selected and your package is either lost or

            damaged, you the recipent will be responsible for any loss or damage and

            not the shipping carrier.

            Shipping to Hawaii and Alaska are subject to different shipping costs. Please

            call us toll free at:

            877-393-6205 or E-Mail us at support@atomelectric.com for the best rates.

           

Privacy & Security

Information we collect and how we use it:

In order to provide our full range of services,
we may collect the following types of information:

Information you provide – When you sign up for a Atom Electric Account
or other Atom Electric service or promotion that requires registration,
we ask you for personal information
(such as your name, email address and an account password).
For certain services, such as our online store,
we also request credit card or other payment account information which
we maintain in encrypted form.
 
Cookies – We do not use cookies.
 
Log information – Is used for the sole purpose of order tracking,
accounting, order confirmations and updates, newsletters if signed up.
 
User communications – When you send email or other communications to
Atom Electric, we may retain those communications in order to process
your inquiries, respond to your requests and improve our services.
 
Other sites – This Privacy Policy applies to Atom Electric services only.
We do not exercise control over the sites displayed as search results.
 
Atom Electric only processes personal information for the purposes
described in this Privacy Policy for specific services.
Such as Auditing, research and analysis in order to maintain,
protect and improve our services, Ensuring the technical
functioning of our network; Protecting the rights or
property of Atom Electric or our users; and Developing new services.

Choices for personal information
When you sign up for a particular service that requires registration,
we ask you to provide personal information. If we use this information
in a manner different than the purpose for which it was collected,
then we will ask for your consent prior to such use.
If we propose to use personal information for any purposes other
than those described in this Privacy Policy, we will offer you an
effective way to opt out of the use of personal information for those
other purposes. We will not collect or use sensitive information for
purposes other than those described in this Privacy Policy, unless we
have obtained your prior consent. You can decline to submit personal
information to any of our services, in which case Atom Electric may
not be able to provide those services to you.

Information sharing-We do not share personel information.

Please contact us at the address below for any additional questions
about the management or use of personal data.

Information security
We take appropriate security measures to protect against unauthorized
access to or unauthorized alteration, disclosure or destruction of data.
These include internal reviews of our data collection, storage and
processing practices and security measures, as well as physical
security measures to guard against unauthorized access to systems
where we store personal data.

We restrict access to personal information to Atom Electric employees,
contractors and agents who need to know that information in order
to operate, develop or improve our services. These individuals are
bound by confidentiality obligations and may be subject to discipline,
including termination and criminal prosecution, if they fail to meet
these obligations.

Data integrity
Atom Electric processes personal information only for the purposes
for which it was collected and in accordance with this Privacy Policy
or any applicable service-specific privacy notice. We review our data
collection, storage and processing practices to ensure that we only
collect, store and process the personal information needed to provide
or improve our services or as otherwise permitted under this Policy.
We take reasonable steps to ensure that the personal information we
process is accurate, complete, and current, but we depend on our
users to update or correct their personal information whenever necessary.

Accessing and updating personal information
When you use Atom Electric services, we make good faith efforts to provide
you with access to your personal information and to correct this data.

Privacy Matters
c/o Atom Electric Inc.
8454 S. 2200 W.
West Jordan, Utah 84088
USA

When we receive formal written complaints at this address,
it is Atom Electric's policy to contact the complaining user
regarding his or her concerns. We will cooperate with the appropriate
regulatory authorities, including local data protection authorities,
to resolve any complaints regarding the transfer of personal data that
cannot be resolved between Atom Electric and an individual.

Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to time.
We will not reduce your rights under this Privacy Policy without
your explicit consent. For certain services, email notification of
Privacy Policy changes will be sent.

If you have any additional questions or concerns about this Privacy Policy,
please feel free to contact us any time through this web site or at

Support@Atomelectric.com

Returns & Replacements

 

Returns are permitted and must be initated within 14 calender days. To return merchandise for an exchange or refund minus shipping and handling and a 15% restocking fee. 
You will need to obtain a Return Merchantdise Authorization Number(RMA#) by contacting our Customer Service Department toll free at 1-877-472-3876 Monday thru Friday from 8AM to 5PM Mountain time, or E-mail your request to   Support@atomelectric.com

Returns must be received within 14 calander days from the date the RMA# is issued.
Product received later than this date cannot be accepted for return. 

Product Condition:
Product must be returned in New Condition as shipped from the Manufacturer.
Product must be in original, un-opened packaging. Once equipment has been installed there will   be no  refund.
Products returned in other than New Condition will Be returned to the customer without refund or exchange.

Packing and Shipping:
Pack all items in a sturdy shipping carton.Please keep the original invoice.
Print the RMA# on all sides of the shipping carton, packages without visible RMA# will not be accepted.

Customer is responsible for cost of return shipping. Use most convenient means of shipping. Insurance and confirmation
is recommended.

Please Note:
1. Contact our Customer Service Center at 1-877-472-3876 to request a (RMA#)Return Merchandise Authorization Number.

2. We cannot process refunds for packages marked "Return To Sender". A refund will not be issued for a returned product without RMA#. You must call Customer Care at 1-877-472-3876 for a RMA#.

3. You, the customer, are responsible for returned shipping and handling costs.

4. To ensure a refund is processed for you,please send returns to the address provided below with your RMA#  clearly visible on the outside of the box.

Return Products must be sent to the following address:

   Atom Electric, Inc.
   8454 S. 2200 W.
   West Jordan, UT 84088  

Ordering 

 Order from our on line Store.

 Ordering & credit card payment can be done by calling our Toll Free #877-472-3876    

 Payment, Pricing & Promotions   

 Payment Options:

 Pay Pal, Visa, Master Card, Discover and American Express.

 Check or Money Order. (Order will be processed after check has cleared) 

Viewing Orders 

 

Go to Atomelectric.com & click on my account  Enter your E-mail & password.

 From here you will be able to view & print your orders.  

Updating Account Information 

            

             Go to Atomelectric.com & click on my account  Enter your E-mail &

             password.

             From here you will be able to view & edit your account information.